Executive, FCM

·  Maintain effective communication and professional rapport with Special Agency of Government (SAG).

·  Create and regularly update the Points of Contact (PoCs) database.

·   Facilitate courtesy visits and knowledge-sharing sessions with SAG units.

·   Maintain and periodically update the stakeholder database with relevant insights.

·   Receive and process Letters and Emails from SAG through courier and official mail.

·   Collect documents, prepare soft copies and validate inquiry requirements.

·   Cross-check information and communicate with SAG for necessary clarification.

·   Arrange account particulars and transaction data using relevant internal tools.

·   Prepare checklists and route cases to FCIT and Court Order teams as required.

·   Archive hard and soft copies of all queries and responses systematically.

·   Maintain and update query tracking databases ensuring data accuracy.

·   Generate Daily Weekly and Monthly progress reports for management review.

·   Track official SAG press releases and news related to MFS activities.

·  Monitor official SAG social media accounts on a regular basis.

Job Nature: Full Time (Desk Job)

Working Days: 5.5 days per week (1 full-day leave + 1 half-day leave)

Working Hours: Roster Duty (Any 8-hour working shift between 8:00 AM and 10:00 PM)

·         Salary: BDT 20,000/-

·         Salary Increment: Annually

·         Festival Bonus: Two (2) per year

·         Other Benefits: Leave Encashment, Insurance (Hospitalization), Gratuity/Service Benefit etc. (Subject to eligibility)

Other Requirements:

·         Proficiency in both written and oral communication in English and Bangla

·         Strong analytical skills

·         Proficient in MS Word and MS Excel