IT Logistics Associate
Job Context
Duty Station: Directorate General of Health Services, Dhaka, Bangladesh, with field travel as required
Contract Duration: Initially for 1 (one) Year. Continuation or renewal is subject to a formal satisfactory performance evaluation, operational requirements, and the continued availability of funding from the donor.
Contract Type: Contractual
Number of Position(s): 01
Contract Start Date: 1 January 2027
Reporting to: Supply Chain and Logistics Officer
A. Background
The Global Fund to Fight AIDS, Tuberculosis and Malaria (GFATM) has transitioned its portfolio in Bangladesh from siloed, disease-specific management structures into a unified Program Management Unit (PMU) under the Directorate General of Health Services (DGHS). This centralized model is designed to harmonize project management, lower transaction costs, and provide portfolio-level assurance across the national Tuberculosis, HIV/AIDS, Malaria, and Resilient and Sustainable Systems for Health (RSSH) interventions.
Global Fund-supported programmes rely on computers, servers, networking devices, communication equipment, power-backup systems, peripherals, and other ICT assets to support programme management, laboratories, logistics information systems, monitoring, and service delivery. Reporting to the Supply Chain and Logistics Officer, the Associate - IT Logistics supports the end-to-end physical lifecycle of authorized ICT equipment and related assets, in coordination with the PMU's IT/MIS and technical teams.
B. Objective of the Position
To ensure that ICT equipment and related assets are planned, received, recorded, stored, deployed, handed over, maintained, recovered, and disposed of in a timely, secure, traceable, and compliant manner, while supporting uninterrupted programme operations.
C. Scope of Work
Under the supervision of the Supply Chain and Logistics Officer, the Associate – IT Logistics supports ICT equipment needs consolidation, specifications, delivery planning, and site-readiness coordination with authorized technical teams; coordinates receipt, inspection, asset tagging, inventory entry, secure storage, deployment, installation scheduling, and user handover; maintains complete asset, custody, warranty, maintenance, repair, movement, recovery, and disposal records; supports transport, packaging, insurance, chain of custody, spare-parts, and contingency arrangements for ICT assets; and provides lifecycle, stock, deployment, and service-status information for management, audits, assurance, and replacement planning.
Job Responsibilities
D. Key Duties and Responsibilities
A. ICT Logistics Planning and Requirements Coordination
Compile approved ICT equipment, accessory, software-license media, power, connectivity, installation, and delivery requirements from authorized units.
Maintain an ICT logistics plan covering quantities, destinations, dependencies, lead times, site readiness, deployment sequence, support, and replacement needs.
B. Technical Specification and Procurement Support
Coordinate with IT/MIS, programme, and technical personnel to obtain validated specifications, compatibility requirements, configurations, warranties, and acceptance criteria.
Provide logistics inputs to procurement packages and track orders and delivery milestones without making technical approvals or procurement decisions outside the assigned role.
C. Receipt, Inspection and Acceptance Coordination
Arrange secure receipt and verify quantities, make, model, serial number, accessories, licenses, warranty documents, condition, and shipping records against authorized purchase documents.
Coordinate technical inspection and acceptance by authorized personnel and document shortages, damage, non-conformance, or other discrepancies for timely action.
D. Asset Tagging, Registration and Inventory Control
Assign or affix approved asset tags and record serial numbers, specifications, value, location, custodian, warranty, funding source, and status in authorized systems.
Maintain accurate stock and asset registers and support cycle counts, physical verification, reconciliation, and investigation of missing or inconsistent records.
E. Storage, Security and Handling
Maintain secure, clean, and appropriately controlled storage for ICT equipment, accessories, spare parts, and consumables, with restricted access and organized bin or location records.
Apply suitable packaging, handling, electrostatic, power, environmental, fire, and theft-prevention precautions and report incidents or unsafe conditions.
F. Deployment, Installation and Handover
Prepare deployment schedules and coordinate transport, site access, electrical and network readiness, installation appointments, and authorized technical support.
Document installation, configuration handoff, user acceptance, custody transfer, and basic orientation; ensure assets are deployed only to approved locations and custodians.
G. Warranty, Maintenance and Repair Logistics
Maintain warranty, preventive-maintenance, service-level, repair, replacement, and vendor-contact records and issue reminders before due dates or warranty expiry.
Coordinate secure collection, dispatch, tracking, temporary replacement, return, and acceptance of repaired equipment while preserving chain of custody and data-security instructions.
H. Movement, Recovery and End-of-Life Management
Process authorized transfer, reassignment, loan, return, and recovery documentation and update location, custodian, and status records promptly.
Support technical assessment, data-sanitization certification, and environmentally responsible disposal or transfer through authorized procedures; retain complete approval and disposal records.
I. Records, Reporting and Risk Monitoring
Maintain complete ICT logistics files, asset dashboards, and trackers covering stock, deployment, custody, warranty, maintenance, incidents, downtime, loss, and disposal.
Identify shortages, delayed deployment, warranty risks, repeat failures, idle assets, loss, or security concerns and escalate them with recommended logistical follow-up.
J. Coordination, Compliance and User Support
Coordinate with the Supply Chain and Logistics Officer, IT/MIS teams, procurement, finance, administration, programmes, facilities, vendors, and authorized users.
Support SOPs, checklists, user handover guidance, and audits and comply with asset, safety, confidentiality, cybersecurity, data-protection, anti-fraud, and records requirements.
K. Additional Responsibilities
Undertake any other reasonable and relevant responsibilities assigned by the Supply Chain and Logistics Officer, commensurate with the skills and experience required for the position.
F. Qualifications and Experience
Bachelor's degree in Information Technology, Computer Science, Information Systems, Electronics, Engineering, Supply Chain Management, Logistics, Business Administration, or another relevant discipline.
Training or certification in IT asset management, hardware and networking, logistics, inventory management, information security, or a related field is desirable.
Experience
At least 3 years of progressively responsible experience in IT asset logistics, ICT inventory, equipment deployment, IT support logistics, supply chain, or a closely related field.
Practical experience in receiving, serial-number verification, asset tagging, inventory control, secure storage, deployment, custody transfer, and physical verification of ICT assets.
Experience coordinating warranties, preventive maintenance, repairs, vendor services, temporary replacements, asset recovery, and end-of-life processes.
Working knowledge of computer hardware, peripherals, networking devices, power-backup equipment, and safe handling requirements; system-administration experience is an advantage but not essential.
Experience with Government institutions, public-health programmes, laboratories, or development-partner-funded projects is desirable.
Strong written and spoken proficiency in English and Bangla and proficiency in spreadsheets, asset registers, inventory systems, service trackers, and standard office applications.
G. Competencies
Technical Competencies
ICT equipment lifecycle logistics; needs and deployment planning.
Specification and compatibility coordination; receipt and inspection documentation.
Serial-number verification; asset tagging and registration; inventory and custody control.
Secure storage and handling; transport and chain of custody.
Site-readiness and installation coordination.
Warranty, maintenance, repair tracking; spare-parts and replacement logistics.
Asset movement and recovery; data-sanitization documentation; environmentally responsible disposal.
Physical verification and reconciliation; asset information systems; risk and incident tracking; audit readiness.
Data protection and cybersecurity awareness; basic hardware, networking, and power-backup knowledge.
Behavioral Competencies
Accuracy, attention to detail, and results orientation.
Planning, organization, and service orientation.
Clear communication, teamwork, and coordination.
Responsiveness, problem-solving, sound judgement, and adaptability.
Integrity, accountability, and confidentiality; maintains accurate asset records and protects equipment, access information, configurations, and sensitive data, and promptly reports suspected loss, misuse, substitution, unauthorized movement, disposal, data exposure, or conflict of interest.
Respect for diversity and willingness to travel; improves asset trackers, deployment plans, labeling, storage arrangements, maintenance reminders, and custody controls.
Additional Information
E. Expected Deliverables
Current ICT logistics, delivery, site-readiness, deployment, and replacement-support plans.
Complete receipt, inspection, technical-acceptance, asset-tagging, inventory, and discrepancy records.
Updated ICT stock, asset, location, custodian, warranty, maintenance, repair, movement, and status registers.
Documented deployment, installation coordination, user handover, transfer, recovery, and reconciliation records.
Timely warranty and maintenance schedules, vendor follow-up, repair tracking, and incident or loss reports.
Complete end-of-life assessment, data-sanitization, authorization, and disposal records and periodic ICT logistics performance reports.
Compensation & Benefits
H. Remuneration and Benefits
Monthly remuneration will be determined in accordance with the PMU HR guideline
Group health insurance will be provided as per the PMU HR guideline
Monthly mobile and internet bills will be provided as per the PMU HR guideline
Special Instruction
All these positions are open for Bangladeshi Nationals only. All candidates, irrespective of gender, religious and ethnic backgrounds can apply for the vacancies. Female candidates are highly encourged to apply.
Only short-listed candidates shall be invited for written test/interview. All selected candidates will undergo rigorous reference and background checks.
Last Date of Application: 20 November 2026 (23:59 PM)
Job Overview
Confidential Employer